Question 1

How do I get a quote?

Accepted Answer

Fill in the free quote form or call us. We arrange a short site visit (or a video call for smaller jobs), then send a fixed written quote — usually within 48 hours.

Question 2

Are quotes free and no-obligation?

Accepted Answer

Yes. Every quote is free, itemised and comes with no pressure to book. If it's not right for you, that's fine.

Question 3

Do you offer fixed prices?

Accepted Answer

Yes — once scope is agreed, our quotes are fixed. The only time price changes is if you ask for extra work or unforeseen structural issues are discovered, and we'll always agree that with you in writing first.

Question 4

Are you fully insured?

Accepted Answer

Yes. We carry £5m public liability cover and full employer's liability. Certificates available on request.

Question 5

What guarantees do you offer?

Accepted Answer

Workmanship is guaranteed for 10 years. Product guarantees (windows, doors, roofing, coatings) run 10–25 years depending on the manufacturer, and are backed by insurance where applicable.

Question 6

Are you approved installers?

Accepted Answer

We're approved installers for major window, door, roofing and coating systems — including Wethertex, K-Rend and leading GRP flat roofing manufacturers.

Question 7

How soon can you start?

Accepted Answer

Smaller jobs (doors, coatings, single windows) can usually start within 2–3 weeks. Extensions and full renovations are typically booked 6–10 weeks ahead.

Question 8

Will one team look after the whole job?

Accepted Answer

Yes. You get one project manager and one point of contact from first visit to final handover — no juggling trades, no gaps.

Question 9

Do you clean up as you go?

Accepted Answer

Every day. Tidy site, protected floors and no rubbish left overnight — that's non-negotiable for us.

Question 10

Do you handle planning and building warrants?

Accepted Answer

For extensions and structural work, yes — we prepare and submit the drawings, warrants and building control paperwork as part of the project.

Question 11

Do you do smaller jobs or only full projects?

Accepted Answer

Both. A single door, a leaky roof repair, one bay window — no job is too small if it's in our service area.

Question 12

Do you cover emergency roof repairs?

Accepted Answer

Yes. Storm damage and leaks are prioritised — call the office and we'll get someone out as quickly as we can.

Frequently Asked Questions

Quotes & Pricing

Guarantees & Insurance

Timelines & How We Work

Services

Talk to a real person